Everything you need to know to observe a Lookback session

Hero_Woman_L.png

Contents

1. Create an account

As a permanent/internal member of the organization, you will receive an email invite from your organization owner. Accept the invitation and create an account before joining a session.

2. Prepare to observe a Live Session

To ensure things will run smoothly when you join, please make sure to:

<aside> 🖥️ Have a desktop/laptop available

</aside>

<aside> 🔽 Download the latest Google Chrome Browser if you’re observing LiveShare — no downloads required if sitting in on Interview sessions.

</aside>

<aside> 📶 Check you have a strong Wifi Connection. You can do a quick speed test here.

</aside>

<aside> 🔗 Find the link that the moderator sent for you to join the LiveShare session. It'll look like this: https://lookback.io/OrgName/ProjectName

</aside>

3. When you’re ready to join

Once you’re ready to join the session at the scheduled time:

  1. Open the link via the url field in the Google Chrome Browser on a Desktop/Laptop (LiveShare) OR in any browser (Interview).
  2. When the participant has joined the LiveShare session you'll see it pop up and highlighted in green – within the specific Project. You'll also be able to access the session if you click the Live tab on the right hand side.